About Mall Management Masterclass

The Mall Management Masterclass is a two-day CPD accredited course for the retail property management industry. For delegates seeking to enter the world of shopping centres and for those already employed within it, this course provides the following essential outcomes: an appreciation of the history, design and development of malls and case-studies of the most and least successful, the investment criteria used for this asset class, the leasing strategy, tenant mix and financial modelling for successful malls, how to create a 'placemaking strategy', how to develop a retail-tainment approach, how to deliver a sustainable shopping mall, how mall design affects profitability, how property management can driver higher retailer sales, developing a marketing strategy, how to generate secondary income through effective commercialisation, understanding public safety and risk management.

The course concludes with a verbal quiz to review of all modules and each delegate is awarded a certificate with 21 CPD credit hours.  Our full syllabus is set out below.




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